M&S launches resale store on eBay to cut waste and give clothes a second life

Marks & Spencer has launched its first dedicated resale service for clothing, footwear and accessories through eBay. The new M&S x eBay store creates a simple way for customers to trade in items they no longer wear and shop for pre-loved favourites.

This move pairs eBay’s huge community of fashion shoppers with Reskinned’s expertise in repair, resale and recycling. Together, they aim to extend the life of M&S garments and reduce textile waste—supporting the retailer’s long-running Plan A sustainability commitments under the “Another Life” programme.

How it works

• Customers can start by filling out a short form on M&S.com or scanning QR codes in Fashion, Home & Beauty stores.
• Pre-loved M&S items are sent to Reskinned via a free courier service.
• Each return containing at least one M&S item earns a £5 voucher (on spends over £35 at M&S.com, valid for four weeks).
• Items in good condition are cleaned, repaired, and listed for sale on the official M&S x eBay store.
• Items that cannot be resold are repurposed or responsibly recycled.

Building on a history of reuse

M&S first introduced a clothes recycling scheme back in 2008. This new step completes the “four R’s” at the centre of its circular fashion approach: Rewear, Repair, Recycle, and now Resale.

Through the partnership, M&S will contribute 15% of profits from resold items to Oxfam, its long-standing charity partner, to support work tackling poverty and inequality worldwide.

Voices behind the launch

Monique Leewenburgh, Director of Sourcing and Technology in Fashion, Home & Beauty at M&S, said:

At M&S, we are committed to supporting customers to do the right thing and playing our part in reducing textile waste. We’re delighted to be partnering with the pre-loved experts at eBay and Reskinned to launch a dedicated resale platform. This not only offers more ways for customers to give items Another Life, but also an opportunity for customers to purchase items they might have missed from previous seasons – which are pre-loved.

Monique Leewenburgh, Director of Sourcing and Technology in Fashion, Home & Beauty at M&S

Kirsty Keoghan, GM, European Fashion at eBay said:

For nearly three decades, eBay has partnered with fashion brands to help them sell seamlessly at every stage of the inventory lifecycle, while championing the principles of recommerce and the circular economy. M&S is a beloved British institution, known for its enduring quality and style, and a staple in wardrobes across the UK. Welcoming M&S to the eBay marketplace represents an exciting milestone in our mission to make circular fashion more accessible, appealing, and scalable.

Kirsty Keoghan, GM, European Fashion at eBay

Matt Hanrahan, Co-Founder of Reskinned, said:

“At Reskinned our mission is to maximise the lifespan of clothing. We’re making it easy for brands and their customers to rehome unwanted clothes, whether that’s reselling, repairing or if it’s end-of-life recycling it responsibly. We’re determined to create a more sustainable clothing future for us all.”

Matt Hanrahan, Co-Founder of Reskinned

Circular Economy Minister Mary Creagh said:

Our Plan for Change is focused on cleaning up Britain, ending our throwaway culture and ensuring that the 700,000 odd tonnes of clothes we throw away each year are worn more. Only government and businesses working together can stop fashion costing the earth, which is why I welcome this new initiative from M&S – a great way for consumers to be rewarded for providing a new home for old favourites.

Mary Creagh, Circular Economy Minister

M&S is now offering customers not just a place to buy clothes, but also a way to keep them in use for longer. With eBay and Reskinned, the retailer is adding resale to its Plan A sustainability actions, while contributing to Oxfam’s fight against poverty.